Profile
Australian owned and operated for over 31 years. The business provides high quality cleaning and maintenance solutions to their clients including cleaning, property maintenance, and gardening and market themselves as a “one-stop shop”. This enables them to achieve impressive results with fewer contractors.
Their clients are strata managers and commercial property owners, and they facilitate the smooth running of these properties. For property managers, they act as their “eyes and ears” and promptly report problems to minimize time-consuming site visits and phone calls.
The business has a proven and respected record with Strata Blocks of units and commercial properties that has been developed over the last 30 + years.
As specialists in their field the business has seen continuous growth because of the innovation that they consistently strive for with their services. This has resulted in the development of strong relationships with clients as is evidenced by the loyalty they have received over the last 30 + years and continue to receive today. The success is a result of their unique approach is a result of their ongoing quest to provide clients the very best in technologies and solutions. All clients have contracts in place.
Key Features:
- Established 31 years ago by the vendor with a reputation for quality and reliable service.
- This business services the properties of its Strata Management customers as well as commercial premises for which it has an outstanding reputation.
- The owner has increased the customer base through referrals only – no marketing has been done.
- The business holds all the relevant accreditation certificates with all companies.
- Very stable business model with many years of consistency with the current clients.
- Quality control and excellent communication with clients and internally.
- A wide range of services and jobs of all sizes.
- Concentrated client base with contracts with excellent retention history. The majority of these clients are clustered closely geographically, which improves profitability.
- Recent price increase has been mostly accepted by clients with no fuss.
- Service industry that cannot be exported overseas or disrupted by the internet.
- Established/consistent Weekly Cleaning and Gardening runs that don’t change
- Cleaning /Gardening runs are easy to follow due to the internal procedure manuals
- The business is unaffected by the state of the economy or a change in Govt regulations or weather.
- Enormous scope for scalability.
- Employees do all the cleaning and gardening. All dressed in uniforms.
- Fully compliant with OH&S regulations. And fully insured.
Financials
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